Privacy Policy
Your privacy matters to us. Here's how we protect and handle your personal information.
Last updated: December 2024
Encrypted & Secure
All data is encrypted in transit and at rest.
No Selling Your Data
We never sell or share your data with advertisers.
You're in Control
Export or delete your data at any time.
1. Information We Collect
Account Information: Name, email address, phone number, and business information you provide during registration.
Practice Information: Details about your healing practice, services, and professional background.
Client Data: Information about your clients that you enter into the system, including contact details and session notes.
Payment Information: Billing details processed securely through Stripe. We do not store full credit card numbers.
Usage Data: How you interact with our Service, including features used and time spent.
2. How We Use Your Information
Service Provision: To provide, maintain, and improve the cozybooking.co platform.
Communication: To send service updates, security alerts, and support messages.
Personalization: To customize your experience based on your practice type and preferences.
Analytics: To understand how our Service is used and improve it for all users.
Legal Compliance: To comply with applicable laws and regulations.
3. Data Security
Encryption: All data is encrypted in transit using TLS and at rest using AES-256 encryption.
Access Controls: Strict access controls ensure only authorized personnel can access your data.
Security Audits: We regularly audit our security practices and infrastructure.
Breach Notification: In the unlikely event of a security breach, we will notify affected users within 72 hours.
4. Data Sharing and Third Parties
No Selling: We never sell your personal data to third parties for marketing purposes.
Service Providers: We work with trusted service providers (Stripe for payments, Supabase for database) who are bound by strict data protection agreements.
Legal Requirements: We may disclose information if required by law or to protect our rights and safety.
5. Your Rights and Data Control
Access: You can access all your personal data through your account settings at any time.
Export: You can export your data in standard formats at any time.
Correction: You can update or correct your personal information at any time.
Deletion: You can request deletion of your account and all associated data.
Portability: You have the right to receive your data in a machine-readable format.
6. Cookies and Tracking
Essential Cookies: We use essential cookies to keep you logged in and maintain your session.
Analytics: We use anonymous analytics to understand how our Service is used.
No Advertising Tracking: We do not use advertising trackers or share data with ad networks.
7. Data Retention
Active Accounts: We retain your data as long as your account is active.
After Cancellation: Upon account cancellation, your data is retained for 30 days before permanent deletion.
Legal Requirements: Some data may be retained longer if required by law.
8. Children's Privacy
cozybooking.co is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from children under 18.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes via email or through the Service. Your continued use of the Service after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us:
Email: nolanpedersen@gmail.com
Website: cozybooking.co
Response Time: Typically within 2–4 hours on business days