Terms of Service
Our commitment to transparent, fair terms for all cozybooking.co users.
Last updated: December 2024
Your Data is Safe
We protect your information and never sell your data.
Fair Usage
Use our platform responsibly for your healing practice.
Clear Terms
No hidden clauses or confusing legal language.
1. Acceptance of Terms
By accessing and using cozybooking.co ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree, please do not use this service.
These Terms apply to all users of the Service, including practitioners, clients, and administrators.
2. Description of Service
cozybooking.co is a practice management platform designed specifically for healing professionals, including energy healers, reiki practitioners, life coaches, wellness coaches, and other holistic service providers.
Our Service includes scheduling, client management, payment processing, document management, and related features.
3. User Accounts and Registration
Account Creation: You must provide accurate, current, and complete information during registration and keep your account information updated.
Account Security: You are responsible for safeguarding your password and all activities that occur under your account.
Account Types: We offer different account types (Practitioner, Client, Admin) with varying levels of access.
4. Free Trial and Subscription Terms
Free Trial: We offer a 14-day free trial with full access. No credit card is required.
Trial Expiration: At the end of your trial, your account will be paused. Your data is stored for 30 days.
Subscription Billing: Paid subscriptions are billed monthly in advance. You can cancel anytime.
Refund Policy: We offer a 30-day money-back guarantee on all paid plans.
5. Acceptable Use Policy
You agree to use cozybooking.co only for lawful purposes. You agree not to:
- Use the Service for any illegal or unauthorized purpose
- Violate any laws in your jurisdiction
- Transmit any harmful, threatening, abusive, or harassing content
- Attempt to gain unauthorized access to the Service or other accounts
- Use the Service to spam or send unsolicited communications
- Impersonate any person or misrepresent your affiliation
6. Privacy and Data Protection
Data Collection: We collect only the information necessary to provide our Service. See our Privacy Policy for details.
Data Security: We implement industry-standard security measures including encryption and secure storage.
Data Ownership: You retain ownership of all data you input. We do not sell your personal data.
Data Export: You can export your data at any time. Upon termination, data is retained for 30 days before deletion.
7. Payment Processing
Third-Party Processing: Payments are processed through Stripe. By using our payment features, you agree to Stripe's terms of service.
Transaction Fees: Standard processing fees apply as set by our payment processor.
Practitioner Responsibility: Practitioners are responsible for their own tax obligations and local compliance.
8. Intellectual Property
Our Content: The Service and its content are owned by cozybooking.co and protected by international copyright and trademark laws.
Your Content: You retain rights to any content you create or upload. By using the Service, you grant us a limited license to use your content solely to provide the Service.
9. Service Availability and Modifications
Service Availability: We strive for 99.9% uptime but cannot guarantee uninterrupted service. Maintenance may temporarily affect availability.
Service Modifications: We reserve the right to modify or discontinue the Service with reasonable notice.
10. Limitation of Liability
To the maximum extent permitted by law, cozybooking.co shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Service.
11. Termination
By You: You may terminate your account at any time via account settings or by contacting us.
By Us: We may terminate or suspend your account if you violate these Terms.
Effect of Termination: Your right to use the Service ceases immediately. Data is retained for 30 days before permanent deletion.
12. Governing Law
These Terms shall be governed by the laws of the United States and the state where cozybooking.co is incorporated, without regard to conflict of law provisions.
13. Changes to Terms
We reserve the right to update these Terms at any time. We will notify users of material changes via email or through the Service. Continued use after modifications constitutes acceptance of the updated Terms.
14. Contact Information
If you have questions about these Terms, please contact us:
Email: nolanpedersen@gmail.com
Website: cozybooking.co
Response Time: Typically within 2–4 hours on business days